CLRD

CUSTOM

Built around how
your operation already runs.

Framework delivery, multi client portfolios, white labelled DNO compliance for installer networks. When your shape doesn't fit a price card, we build the commercial and the technical envelope to fit you.

WHY CUSTOM EXISTS

Off the shelf plans assume off the shelf operations.

You might be a framework holder rolling DNO applications out across a network of installers. You might be processing CSVs from a housing stock portfolio. You might be a portal operator embedding CLRD into your own product, white labelled. You might just be doing 500 packs a month with commercial terms that don't fit a monthly card.

In every case, the shape of the work is custom. The contract, integration, governance and support need to match.

PORTFOLIO · HOUSING STOCK
Housing stock portfolio, the kind of multi property delivery a Custom CLRD agreement is built around

WHAT YOU GET OUT OF IT

A commercial and technical envelope built for your operation.

Volume sized to your reality. Integration patterns shaped to your stack. Commercial terms shaped to your business.

Volume that matches what you actually do

From a few hundred packs a month to thousands. Pricing scoped to the throughput you actually run each month.

Integration on your terms

Bulk CSV ingest, custom API hooks, multi client account structures, white label embedding. Whatever your stack already does, we wrap around it.

Commercial that fits the relationship

Annual terms, framework alignment, multi entity billing, named SLAs, data residency commitments. All negotiated around your operation.

Custom

VOLUME

Sized to the submission throughput you actually run.

Bespoke

SLAs & SUPPORT

Response times, named contacts, joint roadmap.

1:1

CUSTOMER SUCCESS

Dedicated CSM through onboarding and beyond.

WHAT'S IN THE BOX

What gets unlocked under a Custom agreement.

01

Custom submission volume

Sized to your actual throughput, with explicit burst handling and over cap commercials defined upfront.

02

CSV workflows

Bulk job intake from spreadsheets and exports out of housing stock or framework systems. Mapped to your fields, not ours.

03

Custom API hooks

Beyond the standard endpoints: bespoke webhooks, custom event payloads, custom auth patterns where your stack demands it.

04

Multi branch or multi client setup

Account structures for installer networks, framework delivery partners and compliance bureaux operating on behalf of others.

05

Custom workflow mapping

Where your operating model adds steps, gates or approvals that the standard workflow doesn't have, we map them in.

06

Dedicated account support

Named account team. Defined response SLAs. Quarterly business reviews. Roadmap input.

07

Custom commercial terms

Annual contracts, framework aligned terms, multi entity invoicing, data processing addenda, security questionnaires.

08

White label / embedded options

For portal operators and framework holders surfacing CLRD inside their own product, branded as theirs.

09

Everything below it

All the platform capabilities of Multi Team Operations, with the commercial and integration envelope rebuilt around you.

THE PLAN

Ready when you are. Curious? Look first.

Pick the plan, or take a closer look at the product before you commit. No signup needed.

CUSTOM

Bespoke

Volume, terms and integration scoped to you

For framework holders, multi client operators, portal builders and large installer networks whose operating shape doesn't map cleanly to a published plan.

What's included

  • Custom submission volume
  • CSV bulk workflows
  • Custom API hooks and event patterns
  • Multi branch / multi client account structures
  • Custom workflow mapping
  • White label / embedded options
  • Dedicated account team
  • Custom commercial terms
  • Custom data processing and security addenda

FAQ

Common questions, answered.

When should we be on Custom rather than Multi Team Operations?
If your shape needs anything that isn't in the published plans: bespoke commercial terms, CSV ingest from a portfolio system, white label embedding, framework alignment, multi client structures, or volume that goes meaningfully past 200 packs/month sustained. If you're not sure, the call will tell us both.
How does pricing work?
Pricing is scoped to volume, integration footprint, support level and commercial complexity. We share an indicative range early, refine after a scoping session and contract on annual terms.
Can CLRD be white labelled inside our portal?
Yes. Embedded and white label surfaces are part of Custom, including UI theming, custom domains and account bridged authentication.
Can you sign our data processing agreement and security questionnaire?
Yes. DPA, security review, and InfoSec questionnaires are standard parts of the Custom onboarding. We've gone through them with framework holders and large installer groups already.
What does onboarding look like at this tier?
Discovery, architecture, integration build, pilot under a real workload, then phased rollout. Typically six to twelve weeks depending on integration depth and the size of the rollout.
Do you work with installer networks where the installers themselves use CLRD?
Yes. Custom supports network and framework structures where a head entity holds the contract and member installers operate under it, with appropriate visibility and reporting at the head level.
Who do we talk to?
Book a call from the CTA below. The first call is about how your operation actually works, and what CLRD needs to fit into it.

Tell us the shape of your operation.

We'll come back with an architecture, an integration plan and a commercial shaped around your operation.