How are teams modelled?+
Two shapes, whichever matches your operation: regional branch teams under one company, or a group that owns several installation companies — each with its own MCS registration, staff and branding. People belong to a branch and see its work; head office manages the whole roster and can work under any branch. Every group is arranged differently, so we set the structure up with you at onboarding.
Can different teams have different DNO mixes and templates?+
Yes. Each branch runs its own jobs, clients and templates against its own DNO mix; the group sees the whole picture.
What does 'audit log with checksums' actually mean?+
Every state change on a job, every export, and every regenerated pack is recorded with timestamp, user, team and a cryptographic hash of the output, tied to the regulation version in force at the time. If a DNO asks 'what did you send us on this job, and under which rule', the answer is provable.
How is access controlled across teams?+
Access is scoped by branch. Managers, installers and commissioners in a branch see that branch's work — and can be restricted further with per member permissions — while head office has oversight across everything.
What's the onboarding model at this tier?+
Structured, and led by your dedicated account manager: a discovery session, account and team architecture, template build per team, API integration if needed, training, a pilot team go live, then phased rollout across the remaining teams, at your pace.
What happens if a team needs to burst over the cap?+
Burst usage above 200 a month is accommodated. If burst becomes the new normal, your dedicated account manager rescopes the volume and the commercial shape around it.
Is there a free trial or pilot?+
Yes, matched to your scale. We size a trial to your operation so your teams can run real jobs and see CLRD properly before committing. We scope the right starting point on the first call.
Is data segregated per team?+
Yes. A branch's people see that branch's jobs and clients and no one else's, enforced server side rather than just hidden in the interface. Head office sees across every branch.